PlayLobbyNZ.com • New Zealand
Responsible Play & Support (NZ)
We encourage safe, informed play. Gambling should be entertainment, not a way to make money. If you feel you may be losing control, help is available 24/7.
Practical responsible play tips
- Set limits: decide a spend limit and time limit before you start.
- Keep it balanced: take regular breaks and maintain other hobbies.
- Avoid chasing losses: increasing stakes to recover losses can worsen harm.
- Avoid gambling when upset or impaired: alcohol/drugs and stress reduce control.
- 21+ only: do not gamble if you are under 21.
Tools you can use
- Deposit/spend limits: set daily/weekly/monthly caps where available.
- Session/time reminders: enable reality checks and time-outs.
- Cooling-off: take a short break from play (hours to weeks).
- Self-exclusion: request exclusion directly with the operator/venue you use. In NZ, many venues also offer exclusion processes—ask staff or contact the provider.
- Banking controls: some banks/cards support gambling blocks—check with your provider.
Get help in New Zealand
Gambling Helpline NZ (24/7)
Call 0800 654 655 • Text 8006 • Web: gamblinghelpline.co.nz
Problem Gambling Foundation of NZ
Support and counselling: pgfnz.org.nz
Regulator (NZ Department of Internal Affairs)
Gambling information and regulation: dia.govt.nz/Gambling