Privacy Policy
PlayLobbyNZ.com (PlayLobbyNZ Limited). Last updated: 25 March 2026.
This policy explains how we collect, use, store, disclose and protect personal information under the Privacy Act 2020 (NZ), and how cookies/advertising and analytics work on this site.
1) Personal information we collect
- Information you provide: name/username, email, messages, support requests, preferences.
- Account and usage data: log-in events, session activity, feature interactions, content you submit.
- Device/technical data: IP address, device identifiers, browser, pages viewed, referring URLs.
- Cookies and similar technologies: see section 6.
2) How we use your information
- Provide and operate the website and services.
- Respond to enquiries, provide customer support, and send service-related communications.
- Improve performance, security, and user experience (including analytics).
- Advertising measurement and campaign performance (including conversion tracking and remarketing where enabled).
- Meet legal obligations and enforce our terms.
3) Legal basis / authority
We collect and use personal information where it is necessary for our functions/activities, to perform a contract with you, to comply with law, or with your consent (for example, where consent is required for certain cookies or advertising features).
4) Disclosure of personal information
We may share information with trusted service providers who help us operate the site (e.g., hosting, email, analytics, advertising). We may also disclose information if required by law, to protect rights/safety, or as part of a business transaction (e.g., merger). We do not sell personal information.
5) Storage, security, and retention
We use reasonable safeguards to protect information (access controls, encryption in transit where available, and least-privilege access). We keep information only as long as needed for the purposes above, unless longer retention is required/permitted by law. Data may be stored in NZ and/or other countries; where information is transferred overseas, we take steps to ensure it is protected in a way that is comparable to NZ privacy standards.
6) Cookies, analytics, and ads (Google requirements)
We use cookies and similar technologies for essential site functions, preferences, security, analytics, and advertising measurement.
- Analytics: may include Google Analytics (or similar) to understand traffic and usage.
- Advertising: may include Google Ads features such as conversion tracking and remarketing. These may collect identifiers (like cookies/advertising IDs) and event data (such as page views or conversions) to measure ads and show more relevant ads.
You can control cookies via your browser settings and, where available, our cookie/consent controls. You can also opt out of some Google advertising features via Google Ads Settings (https://adssettings.google.com) and learn more at https://policies.google.com/technologies/ads.
Some browsers offer “Do Not Track”; there is no universal standard, so we may not respond to all signals.
7) Your rights (NZ Privacy Act 2020)
- Request access to personal information we hold about you.
- Request correction of your information (and ask that we attach a statement if we do not agree a correction is needed).
- Complain to us and/or to the Office of the Privacy Commissioner (OPC): https://www.privacy.org.nz/.
8) Children
Our services are not directed to children under 13. If you believe a child has provided personal information, contact us and we will take reasonable steps to remove it.
9) Changes to this policy
We may update this policy from time to time. The “Last updated” date shows the latest revision.